Galaxy Note 7 is a phablet from Samsung equipped with IP68-rated hardware, which means it can withstand up to 1.5 meters of water pressure for 30 minutes. However, the Galaxy Note 7 does not come with the rubber cover at the USB charging ports that we observed in the Galaxy S5. Instead, the device is protected from the inside when interacting with water or high humidity.
If you drop your Galaxy Note 7 in water, it will issue a warning “Moisture Detected Error” (moisture detection) right in the software equipped by Samsung. This device is programmed to protect internal components from damage caused by water. It will automatically disable the ability to charge the device if it gets wet or wet right at the charging port. This will help prevent electrical circuits from being damaged by water. So if there is high humidity on the Galaxy Note 7, you will face “Moisture Detected ErrorBut there’s nothing to worry about. We will show you how to get rid of this error and charge your phone again.
Fix “Moisture Detected Error” on Samsung Galaxy Note 7
If you have noticed this problem, the errors show up because of moisture inside the charging port. So you need to dry it to be able to charge your device normally. So let’s see how to get rid of water on your device.
- If the phone gets wet, wipe it off with a smooth cloth and then shake it with the charging port facing down to remove any excess water inside the USB port.
- Do not blow air into the charging port like water or moisture as it may get deep inside the device.
- Use a hair dryer and blow dry air for a few minutes. Make sure you do not blow hot air into the device as it may deform the device from the heat.
- Now use any dry cloth to wipe the USB port.
- Finally, reboot your device and plug it into the charging port. You should now be able to charge the device normally.
- For more tips on fixing moisture on devices please check out this article.